Review Solicitation Software

Your company’s online reputation can sometimes be out of your control. However, with review solicitation software, you’re able to generate, analyze and promote customer feedback.

This software, also known as reputation management software, allows you to actively engage with your customers’ reviews in one place. These programs include tools to monitor reviews, request feedback, conduct customer surveys, and manage customer interactions with your brand on social media networks.

Specifically, review solicitation software allows you to gain more reviews from your customers by asking for feedback through email, SMS, kiosks at business locations, through your website, and on your social channels. Seventy percent of customers are likely to leave a review when requested, and reputation management software gives your business the tools to do so seamlessly.