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Live Chat Company

Have you considered using live chat for your website? If not, its time you do. Live chat has been proven to increase conversion rates on your site, improve user experience and help your website work harder for you even when your business is closed for the night. In fact, 90% of your website visitors see live chat as useful and 63% are more likely to return to your site because it offers live chat.

In Chicago we see a lot of websites using live chat for years. If you are a business owner in Chicago you have likely considered using live chat or at least been solicited by live chat providers over the past few years. At EM Search Consulting we have tested out many live chat companies ourselves and can help guide you to make the right decision of which vendor to hire. Here are some things to keep in mind:

  • How much is the set up fee? Many live chat companies charge a set up fee for placing the code on your site. At EM Search Consulting we do this for no cost
  • How much does each chat cost? Most vendors only charge for new leads. It is important to realize that if a customer of yours chats on your site there will be no charge. However, most vendors charge over $30 per qualified chat. At EM Search Consulting we charge between $15-$20 per qualified chat.
  • How long is the commitment? Every vendor is different in this. At EM Search Consulting we do not have  a contract for chat leads and clients can pay month-to-month for chat leads.
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