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Chat Leads

Answer while they’re still deciding.

Give website visitors a fast, direct way to ask questions while they consider your services.

What it is

Be available
when questions arise.

Live chat keeps a direct communication option available on your site so potential customers can get quick answers without making a phone call. That convenience can improve service, trust, loyalty, sales, and upsells.

38%

of customers said they purchased because of the chat session

63%

of customers said they are more likely to return to a website with live chat

94%

of customers proactively invited to chat were somewhat or very satisfied

42%

of customers prefer live chat as their digital contact method

What you get

A direct path
from browsing to answers.

Affordable live chat software gives visitors an easy way to reach your business from the page they are viewing.

  • Always-available chat access

    A chat button stays available on your site when a visitor needs to ask a question.

  • Quick customer responses

    Visitors can reach out directly and get answers without calling or waiting on hold.

  • Purchase guidance

    Chats help customers learn what they want to purchase and what fits their needs.

  • Qualified-lead billing

    Your business is not charged when someone leaves the chat or the conversation is not a valid lead.

Why it matters

Make help easier
to reach.

Some customers would rather start a chat than call a business, especially when they expect to be put on hold or are doing something else. A fast, easy chat option helps them get the information they need while they are still on your site.

  • Improved customer service
  • Greater trust and loyalty
  • Increased sales and upsells
  • No charge for unqualified leads

Talk to someone who reads the numbers every day.

Bring your current reporting. We will tell you what it says before we talk about a program.

Ready to break some records?

Talk with a growth strategist